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Machaltech

Privacy policy

Last updated: 1 June 2026

Machaltech, Lda. (tax ID pending, registered office at Parque Industrial de Laundos, lote 28, 4570-311 Póvoa de Varzim, Portugal) is the controller of personal data collected through this website, in accordance with Regulation (EU) 2016/679 (GDPR) and Portuguese Law 58/2019.

Data we collect

We collect data you voluntarily provide through contact and quote-request forms: name, email, phone, company name, tax ID (optional), category of interest and message. We also collect anonymised IP (hashed) and browser technical data for fraud and abuse prevention.

How we use the data

  • Reply to your request — legal basis: pre-contractual measures (art. 6(1)(b) GDPR).
  • Newsletter and campaigns — only with separate explicit consent. You may revoke at any time (art. 6(1)(a) GDPR).
  • Legal obligations — invoicing, accounting.

Retention

We keep contact data for as long as needed to reply to the request and fulfil resulting business relationships. Marketing data is retained while consent is active.

Your rights

You have the right to access, rectify, erase, restrict, object and port your data, and to withdraw consent. To exercise these rights contact dpo@machaltech.com. In case of breach you may complain to the CNPD.

Processors

Client portal and app

If you activate an account on our portal or mobile app, we process the data linked to your account: name, email, phone, tax number (NIF) and customer number, as well as your equipment and service history, the support requests you submit and the device identifier used to send (push) notifications.

  • Account management and service delivery — legal basis: performance of a contract (Art. 6(1)(b) GDPR).
  • Operational notifications — legitimate interest (Art. 6(1)(f) GDPR); you can disable them in your device settings.

We keep this data while the account is active and, after closure, for the periods required by legal obligations. You can request account deletion at any time via dpo@machaltech.com or in the app itself.

We use third-party services to run the site: Vercel (hosting, US under EU SCCs), Supabase (database, EU), Resend (transactional email), Cloudflare Turnstile (bot prevention), Expo (push notifications, US under EU SCCs). All under data processing agreements.