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Machaltech

Delete your app account

Last updated: 28 July 2026

You can delete your Machaltech Client Portal account at any time. There are two ways — the first is immediate.

1. In the app (immediate)

Open the Machaltech app and go to Profile → Delete my account. Confirm with your password and the account is deleted right away.

2. By email (if you have already uninstalled the app)

Write to our data protection officer at dpo@machaltech.com, stating the account email. We verify your identity and delete the account within 30 days at most, as required by the GDPR.

What is removed

  • Your login account and password.
  • Name, email, phone, tax number and company linked to the profile.
  • Photos and videos attached to service requests.
  • Subject and description of the requests you submitted.
  • Notifications and the device registration used for notifications.

What we are required to keep

  • Technical history of service jobs and equipment, without data that identifies you.
  • Invoicing documents, for the period required by tax law.

These records are left with no link to you — they no longer identify you.

More about how we handle your data in our Privacy Policy.